Salon Spy

SalonSpy
Jump to Menu
SalonSpy provides listings for every salon and spa in the UK and offers an interactive platform to post salon reviews and create local rankings.
contact@salonspy.co.uk

Arcana Salon (Hair | Beauty | Barbering) in Milton Keynes

Overall

Arcana Salon (Hair | Beauty | Barbering)
5 stars - based on 454 reviews
54 Egerton Gate, Shenley Brook End Milton Keynes, Buckinghamshire MK5 7HH
Phone: 01908 505515 Monday 9am-9pm Tuesday 9am-9pm Wednesday 9am-9pm Friday 9am-9pm 9am-6:30pm Saturday 8:30am-4:30pm Sunday 11am-4pm

Service

Value

Result

Cleanliness

Atmosphere

454 Reviews from our community

  • About Us
  • Reviews [454]

Kayla

Amazing as ever
Such a lovely massage from Emma
Lovely appointment

Reviewed: 2017-04-23 16:10:18

Overall

Service

Value

Result

Cleanliness

Atmosphere

Always a pleasure

Such a lovely salon with professional and friendly staff. Have been coming here for years. Always a pleasure to have my hair cut and styled by the lovely Kayla. Includes a seat back massage whilst having hair washed and a head massage before the styling begins accompanied by a hot drink. Lovely. Thank you.

Reviewed: 2017-04-19 19:09:06

Overall

Service

Value

Result

Cleanliness

Atmosphere

Hair

Arcana is the most caring and creative salon I have experienced . When I broke my wrist they stepped in with a hair dressing deal to make it cost effective for me to feel better and more confident with the trauma of the injury .

Reviewed: 2017-04-19 17:24:55

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for the lovely review. I'm glad we were able to help and at least make something a little easier at that time for you x

Hair

Thank you Toni for a lovely colour and finish
Have had some lovely compliments

Reviewed: 2017-04-16 12:59:38

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for the review. Glad to hear that you are pleased with your colour and finish. We hope to see you again soon x

Fab cut

I would like to thank Jane!! I had my hair cut today exactly the way I like it!! First time in a very long time someone has been brave enough

Reviewed: 2017-04-15 16:24:24

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for the review. It's lovely to hear how happy you are with your haircut. Jane isn't a one to shy away lol :-) We look forward to seeing you again x

Great service and staff :)

I have been visiting Arcana's since it opened and Sarah has been cutting and colouring my hair for some time, but since she's left I saw Cara today and she was amazing. She made me feel very welcome and understood me and my hair. All the staff in the salon are friendly and make you feel very welcome. Thank you so much Cara :)

Reviewed: 2017-04-15 16:20:27

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for the lovely review Carrie. It's always difficult when someone new does our hair, but I am so pleased to hear how at ease Cara made you feel and how happy you were with the finished result. We look forward to seeing you again soon x

Love my new do !!

First trip to Arcana today after hearing great things from a friend...was not disappointed. Sam was lovely, so friendly and she totally smashed my colour and cut. I am a very happy bunny...on Good Friday too 🐰😊

Reviewed: 2017-04-14 18:08:57

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for such a kind review. Lovely to hear how happy you were on your first visit to us. We hope you had a lovely Easter and hope to see you again soon x

Amazing Mother's Day gift

My sons clubbed together to get me a voucher for the special Mother's Day package. It was amazing!! I had an Indian head massage, facial and manicure with Sian and the whole experience was brilliant. Sian is always really friendly and excellent. I've had a number of treatments before and loved every one.

Thank you Sian and Arcana

Reviewed: 2017-04-13 20:22:06

Overall

Service

Value

Result

Cleanliness

Atmosphere

Great service

Good, friendly & helpful advice

Reviewed: 2017-04-11 13:06:41

Overall

Service

Value

Result

Cleanliness

Atmosphere

Spring hair !

Had a lovely relaxing visit to Arcana today , left feeling pampered and as always love my colour , cut and finish , cara is super talented .

Reviewed: 2017-04-07 13:42:09

Overall

Service

Value

Result

Cleanliness

Atmosphere

Hair colour and cut

Superb as always. Lauren did a great job with my hair colour and cut. Well pleased!

Reviewed: 2017-04-07 11:36:26

Overall

Service

Value

Result

Cleanliness

Atmosphere

Superb service !!

As always the service and standard of work is excellent !! Jane you are the best and now I feel human again !!

Reviewed: 2017-04-04 19:46:24

Overall

Service

Value

Result

Cleanliness

Atmosphere

Great experience - feel like a new me

Such a great hair experience - walked out a very happy woman. Colour and cut great. Consultation throughout was second to none. Highly recommended.

Reviewed: 2017-04-03 18:35:09

Overall

Service

Value

Result

Cleanliness

Atmosphere

hair colour

very impressed as always everyone was so friendly am in thefe all the time everyone is like a family there and i always feel welcome

Reviewed: 2017-04-03 15:05:57

Overall

Service

Value

Result

Cleanliness

Atmosphere

I ❤️ arcana at Shenley Brook End

I have only been going to Arcana Salon for
6 months, but the staff are lovely and listen to what you ask for! Last week I went in for my usual haircut, wash and blow dry with Jade and I enquired about adding a colour, she proved very knowledgable and helpful in my decision.
I didn't know they also did beauty treatments, so managed to have an eyebrow tint too, which both were done today. I'm a very satisfied customer.
Kathy x 😊

Reviewed: 2017-03-30 16:42:24

Overall

Service

Value

Result

Cleanliness

Atmosphere

Amazing

This was my first time at Arcana, and it's was great. Staff were lovely and inviting. Sam did a fantastic job on my hair. She listened to my needs and I got exactly what I wanted. Staff were complimenting my colour and hair condition. That was very kind and sweet. I even got a text message wishing me a happy birthday and a discount which was very thoughtful. Overall top notch, I will be back again!

Reviewed: 2017-03-30 09:58:11

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for the review. Glad to hear that you were so pleased on your visit with us. We hope you had a lovely birthday and were able to make the most of the voucher :-) We look forward to seeing you again soon x

thank you

I would like to thanks Samhie for taking time to reassure me, as I was getting highlights done first time....very professional , very freindly staff, working hard to provide individualize customer care.

Thank you I am so happy with result!

Reviewed: 2017-03-25 17:26:25

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for the review Farha. Lovely to hear how pleased you were with the result from your first time having highlights. Sammie will be pleased with the comments :-) x

thank you

I would like to thanks Samhie for taking time to reassure me, as I was getting highlights done first time....very professional , very freindly staff, working hard to provide individualize customer care.

Thank you I am so happy with result!

Reviewed: 2017-03-25 17:25:56

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for such a lovley review. We hope to see you again soon x

Tremendous

I've been going to Arcana for a good 10 years, and have never had a bad experience. Just had my hair done today, and am absolutely delighted with it. Thanks to Charlotte!

Reviewed: 2017-03-23 13:24:50

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for the review Heidi and for being so loyal to us. So glad to hear how happy you are :-) See you again soon x

Always Good

Love my regular hairdresser and always nice to see Debbie on reception. Friendly and welcoming as always! 10 years a loyal customer and still going strong

Reviewed: 2017-03-22 20:16:01

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for the review and for being such a loyal customer. We look forward to seeing you again soon x

foils

Sammy coloured my hair today and I love it, thankyou

Reviewed: 2017-03-21 18:06:35

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for the review. Lovely to hear that your so pleased with your colour x

Roots, colour cut and finish

Almost 10 years I have been coming to arcana this morning as always a first class service am really happy with my hair, had advice on the colours and the result is fantastic, the salon staff from the stylist to the young lady who washed my hair was excellent, keep up the good work and I look forward to the next 10 years

Reviewed: 2017-03-18 12:39:10

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank your for the review and for being such a loyal customer. Pleased to hear that the colours you were advised on turned out so well and that you are so happy with the result. We look forward to the next 10 years :-) x

Hairdressing visit

Made to feel welcome, very clean, staff very attentive, coffee provided, relaxing visit;

Reviewed: 2017-03-16 21:36:30

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for the review. Happy to hear that you felt so welcome with us :-) x

Very pleased

Had a lovely colour and cut with Sam today. She really listened to what I wanted and I'm really pleased with the result. Thank you

Reviewed: 2017-03-11 17:23:52

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for the review. Lovely to know that you were so happy with your colour. I will pass these comments on to Sam :-) x

Hair

Fabulous service from Sarah at Arcana today, as always. I would highly recommend Arcana to anyone for their hair and beauty needs.

Reviewed: 2017-03-11 16:43:09

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for the review Joanne and for being so loyal to us over the years :-) x

First visit

Arcana came very highly recommended to me so thought I would give them a try- had fabulous colour and blow dry. Will definitely be a regular on their Blow Dry Friday for £15- bargain!

Reviewed: 2017-03-11 12:16:35

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for the review. Great to hear that you were so pleased on your first visit with us :-) We look forward to seeing you on Friday's for our blow dry bargain :-) x

Haircut

Very happy with my cut today

Reviewed: 2017-03-10 16:29:37

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for the review. Lovely to hear that you were happy with your cut service x

Beauty

Ladys are alway happy and polite and help with any think need to no . I go here ever think from beauty to hair have done for years

Reviewed: 2017-03-08 18:08:57

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for the review. Lovely to hear that your happy with your hair and beauty services provided :-) Thank you for being such a loyal customer x

Made my day 😊

Had a trial to put my hair up for my sons wedding . The session was professional with fun. Complete understanding of what I wanted which resulted in a style and finish that was exactly what I wanted. I now cannot wait for the actual wedding day. I highly recommend 5 star service

Reviewed: 2017-03-08 15:33:15

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for the lovely review. So pleased to hear how happy you were with the style created for the wedding. We look forward to re-creating it on the actual day for you :-) x

Nervous customer

I am a nervous customer who really would prefer to go to the dentist than the hairdressers. Having said the, Sarah really has put me at ease during the time I have been having her cut my hair. She is always professional, polite and really puts you at ease. She also listens to what I want her to do and always checks with me that what she is doing is what I asked. She is a real asset to Arcana and I am so glad I found her.

Reviewed: 2017-03-04 22:36:07

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for the lovely review. So pleased to hear that you have been put at ease with visiting the salon :-) We hope to see you again soon x

Happy

I always enjoy coming and having my hair done, girls are friendly, welcoming,and make it a great experience. Thank you. regards Di Jackson.

Reviewed: 2017-03-04 15:35:16

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for review. Lovely to hear that the girls have made you feel so welcome :-) Look forward to seeing you again soon x

Beautiful colouring experience

It was my first ever hair colour experience and the crew made me feel really comfortable and gave proper consultation. Would definitely recommend their services.

Reviewed: 2017-03-02 19:54:15

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for the review. Thank you for trusting us with your first colour experience. So pleased to hear how happy you were with the finished result. We hope to see you again soon x

Madsage

Very enjoyable & relaxing back shoulder & head massage

Reviewed: 2017-03-01 22:01:02

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank yu for the review. Glad to hear you were happy with your massage service x

Roots touch up and trim with Jayne

Fantastic roots and trim with Jayne. I also enjoyed having a mini oplex treatment which has left my hair feeling really smooth.

Reviewed: 2017-03-01 13:24:35

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for the review Kathy. Lovely to hear that you enjoyed the Olaplex treatment and saw the benefits of having this. We will see you on your next visit with Jane :-) x

Ultimate relaxation at Arcana spa day

I had a spa day at Arcana yesterday - 4 hours of complete relaxation and pampering! As always, I was made welcome from the moment I stepped through the door. Sophie was my therapist and we discussed my options for treatments and agreed the best combination for what I wanted - which was to relax. She chatted when I wanted to talk and was quiet when I didn't - I even fell asleep at one point! When I emerged I felt amazing - relaxed, happy and pampered. What more could you want? And all for £60. Exceptional.

Reviewed: 2017-02-27 09:36:19

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for such a lovely review. Our pamper package is one of our most popular choices. Lovely to hear how happy you were and how much you enjoyed all of your treatments :-) I will passs thesse comments on to Sophie, she will be pleased to heaar these. We hope to see you again soon x

Ombré

My hair ended up exactly how I wanted it to look. 5* all round. Thanks Jody.

Reviewed: 2017-02-26 15:57:49

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for the review Dionne. So pleased to hear how happy you are with your ombre :-) x

Super sammie strikes again

Another wonderful colour by sammie she is a delight and always makes me laugh. I won't go to anyone else.

Reviewed: 2017-02-23 21:35:50

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for the review of our super Sammie :-) So pleased to hear how happy you were. See you again soon x

gel nails and hair

Nice experience both beauty therapist and Mandy the hairdresser were very good

Reviewed: 2017-02-17 18:45:08

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for the review. So pleased to hear that you were happy with both our beauty and hair departments. We hope to see you again soon x

Restyle, wash, cut and finish

Absolutely brilliant experience! Will be back, in fact booked in a consultation to have the Opti-smooth treatment!!

Reviewed: 2017-02-17 18:35:06

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for such a great review Hayley. We look forward to seeing you for your Opti consultation :-) x

Beauty with Leigh

Had a last minute appointment with Leigh - what a lovely lady! Very professional . Made me feel very comfortable . She did a fab job of my waxing - Thank you 👍🏻

Reviewed: 2017-02-17 16:50:30

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for such a lovely review. We are very lucky to have Leigh as part of our team. We hope to see you again soon x

Permanent straightening

Once again I am over the moon with my hair. The girls always go above and beyond to make sure you are completely satisfied!
Thank you so much Kelly, Lauren and of course Debbie!

Reviewed: 2017-02-17 11:57:30

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thanks so much Ali, lovely feedback for the team, our pleasure :0)

Consistent Service

Always top draw service from this friendly busy salon , super cut - see you next time

Reviewed: 2017-02-17 11:33:35

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thanks Sandie, we hope everyone loved your 'new do' and its saving you time already in the mornings! Thank you for the lovely comments x

Hair cut

Sammie is extremely friendly and polite. Very professional. Very happy with my hair cut. Thank you. X

Reviewed: 2017-02-16 19:55:18

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Sammie will be thrilled to have such lovely feedback thank you so much!

In love with my LVL

Great friendly service. My beauty therapist nade me feel at ease. I'm in love with the LVL I had done, they look great! Very very happy!!

Reviewed: 2017-02-14 20:16:42

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

yay! we loved your lashes too, Sophie will be so pleased to get some fab feedback, thanks so much x

Cut and blow-dry

There seemed too many staff and not enough room for them all. It feels like they are trying to fit more services in to make more money at the expense of the customers. The place needs redecorating and sprucing up. The service I had was good.

Reviewed: 2017-02-14 19:40:32

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Hi, Im so sorry you were disappointed with your visit. We often work to capacity on weekends and between 5-9pm, these are just such popular times. We also find its more chaotic on a Friday (more so at half terms and around payday) but if you try a Tue/Wed/Thur daytime it will be much less frantic we promise :0) Thanks for the comments RE decorating, we are just awaiting a move into larger premises with our existing landlord here at ShenleyBrookEnd, so a shiny new spacious premises will soon be ours! We hope the cut/colour/styling was to your liking? Any problems please do not hesitate to contact us reception@arcanasalon.co.uk where our team will be happy to help and resolve any issues x

Colour and trim

Always a warm friendly atmosphere and always great advice on looking after my hair .

Reviewed: 2017-02-14 15:05:03

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you so much! x

Great Salon

Jade had done a fantastic job with my colours and restyle. Staff are always friendly helpful and will tell you the truth if I style suits or not. Prices clear and good choice of service.
Thank you again Jade, Debbie and Girls xx

Reviewed: 2017-02-05 15:45:16

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for the review Lesley. glad to hear you were so happy with your colour and restyle cut. Always lovely to hear how friendly the girls are. We hope to see you again soon x

Excellent

Excellent service. Thankyou.

Reviewed: 2017-02-04 17:15:56

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for the review. We hope to see you again soon x

Excellent

Excellent service. Thankyou.

Reviewed: 2017-02-04 17:14:39

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for the review. We hope to see you again soon x

Great Service

Today I had my roots touched up with a cut and finish with Jade and gel nails applied with Leigh. Both did an amazing job as always- thank you 😄
I love Arcana as the team are very friendly, extremely professional, consistently strong in both hair and beauty services and good value for money. My daughter also love going at ages 12 and 6 which is a testament to the customer service they get.

Reviewed: 2017-02-01 06:59:15

Overall

Service

Value

Result

Cleanliness

Atmosphere

Reply from Arcana Salon (Hair | Beauty | Barbering)

Thank you for the review. So happy to hear that yo had such a great service not just with our hair, but our beauty team too :-) We hope to see yourself and both your daughters again soon x

  • 54 Egerton Gate
  • Shenley Brook End
  • Milton Keynes
  • Buckinghamshire
  • MK5 7HH
  • 01908 505515

Directions