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Broad Street Congresbury in Bristol

Overall

Broad Street Congresbury
4 stars - based on 85 reviews
Broad St, Congresbury, Bristol, Avon BS49 5DG
Phone: 01934833690 Monday Closed Tuesday 9am - 5.30pm Wednesday 9am - 5.30pm Friday 10am - 8pm 9am - 5.30pm Saturday 9am - 5pm Sunday Closed

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85 Reviews from our community

  • About Us
  • Reviews [85]

Great service

I have been coming to broad street since it opened, always excellent

Reviewed: 2017-03-11 16:59:31

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Hair do with Sarah

Lovely experience Darcey washed & treated my hair very well. Sarah always does a lovely colour & cut

Reviewed: 2017-03-01 16:20:45

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My salon experience

I have been a client of Wayne and Tracey for many years, I always look forward to my visits, all of the staff from the lovely welcoming Ann, to the junior staff who shampoo are very friendly. The head massage is wonderful. Thank you all. Lesley B

Reviewed: 2017-02-24 16:40:22

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Hair appointment 9-2-17

I was booked in to see Charlotte next Thursday 16th Feb but phoned today and managed to get in .
Anne on reception was as always a delight. Couldn't be more helpful , polite and bubbly.
Charlotte who I've been seeing for well over a year now listened to my ideas , we discussed at length and she fulfilled my expectations. I'm delighted with a slightly lighter colour and a shorter style.
Thankyou Charlotte.
Always a friendly atmosphere in the salon

Reviewed: 2017-02-09 16:18:53

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Review

Great service, but very tired salon and really noisy

Reviewed: 2017-02-03 10:53:01

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Good looking

Excellent as always..

Reviewed: 2017-02-01 00:17:05

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Brilliant first visit to the Salon!

I had a brilliant cut, dye and blow dry by Charlotte at the Congresbury BroadStHair. She gave me a brilliant consultation, showing me all the possibilities that would work on my hair and made me feel very confident in her abilities. Everyone was chatty and friendly and I am really very pleased with the final result. The colour is exactly what I asked for and so much better than my original colour!
I shall definitely be recommending to my friends and returning from now onwards!!

Reviewed: 2017-01-20 22:15:53

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Excellent and friendly service

Always a friendly greeting on arrival . Great colour and cut with attentive professional service from my hairdresser to the trainees.

Reviewed: 2017-01-13 16:10:04

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Colour and cut

Had Kelly today as Louise was off sick, have to say how attentive she was did a really good job of my hair , very personable and an asset to the salon. Angela brooks

Reviewed: 2017-01-06 21:01:41

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Fantastic cut, colour and blow dry

As per usual Sarah cut and coloured my hair. One of the trainee blow dried.fantastic job yet again. All staff very friendly and welcoming. And a glass of sherry with a mince pie very relaxed. ....

Reviewed: 2016-12-22 17:46:58

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Cut and colour

Very happy with the result of my appointment today! Lovely colour excellent cut and as usual very good service!

Reviewed: 2016-12-09 16:46:35

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Excellent

As always really pleased with my colour from Rhea and all the team at Broad Street, Congresbury. Merry Christmas & Happy New Year to you all. Diane

Reviewed: 2016-12-06 15:32:05

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one year on

Excellent service and customer satisfaction every visit

Reviewed: 2016-11-27 20:31:14

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Short notice

Very pleased with my haircut. Thankyou Charlotte. Always a nice welcome from the staff at Broad Street Congresbury

Reviewed: 2016-11-20 15:57:13

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Restyle - very happy

Charlotte cut off my long plait and restyled what was left; it looks great

Reviewed: 2016-11-20 13:32:26

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Great experience

As always, I had a lovely appointment with Charlotte. Really happy with my experience at Broad St, and also had a great experience taking my 18 month old for a trim with her recently. Charlotte was very patient with my wriggly girl.

Reviewed: 2016-10-28 15:28:17

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Cut and blow dry

Love my hair cut and the service is excellent

Reviewed: 2016-10-12 14:41:26

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Absolutely Love It!!

I have received so many compliments about my new hair style, I really love it. All thanks go to Sarah at the Congresbury Salon for giving me a new look!

Reviewed: 2016-09-29 14:51:25

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Love my hair!

Spent 4 hours at the salon today being spoilt with a colour/balayage for a forthcoming wedding this week. Delighted with my hair and as always, the service from my stylist Louise. Very pleased.

Reviewed: 2016-09-24 17:06:50

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Colour and cut

Another fabulous cut and blow dry with Rhea.
Excellent service as always.
Can't believe I've just booked for Christmas too!

Reviewed: 2016-09-24 16:37:15

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Great experience!

Another brilliant hair cut! I also recieved good advice about how to use new products I bought. My eyebrows are also feeling much better. Big thank you to Louise and Lindsey.

Reviewed: 2016-09-17 11:59:11

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Broad Street Congresbury

I had the privilege of having my hair coloured, cut and blow waved by Charlotte. Was so impressed by the professional and friendly service I received from the time I walked in till I left. Everyone was friendly! Will definitely be back!

Reviewed: 2016-09-14 08:50:23

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Wash, cut and blow dry

As always my hair looks great after my visit to broad street. I was a little disappointed with the wash as my hair got caught several times on either nails or buttons of the person washing my hair. Apart from that my experience was relaxing and I now look ready to face September.

Reviewed: 2016-08-31 11:26:19

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Rhea

Rhea has been looking after my hair for a number of years now and I have always been delighted with results. Her professional manner and unfailing ability to remember previous conversations makes me feel a valued client.

Reviewed: 2016-08-27 11:29:00

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Hair cut and blow dry

Always a great experience and left feeling lifted and hair looking great.

Reviewed: 2016-08-12 17:35:56

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Fab Cut by Sarah

Thank you Sarah, what a fab cut you did (and didn't I need it)!
The first time at Broad Street and all the staff were lovely and Sarah especially was brilliant and talked me through the process & most of all did a cracking job. I've already made my next appointment and I'm really looking forward to it!
Thanks again. See you soon! x

Reviewed: 2016-08-11 10:11:49

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New colour !

My appointment was with Charlotte today. I asked about a new colour grey/blue and showed Charlotte a photo. After discussion with a colleague and myself we " went for it " and I am absolutely delighted with the final result. Charlotte listened to my requests and produced for me !!!!!!!
We have built up a " hair relationship " and I trust her totally.
Great work Charlotte thank you.
Annie.

Reviewed: 2016-08-03 13:44:04

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Charlotte.

I've been seeing Charlotte for over a year now and I am as always delighted with the outcome of my visits.
Today i asked about changing my colours - grey/blue in mind snd produced a photo.
Charlotte listened and discussed with a colleague and myself. The result is fantastic and exactly what I asked for. Great work Charlotte and thank you. X

Reviewed: 2016-08-03 13:36:07

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Hair and Beauty in Congresbury

Excellent results by super people. Very convenient for me too.

Reviewed: 2016-07-29 22:15:22

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Val owen

Service excellent as usual all staff friendly and made to feel welcome

Reviewed: 2016-07-21 15:47:44

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Great haircut

As per usual I have had a fantastic cut and colour thanks Sarah

Reviewed: 2016-06-22 19:13:17

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Fantastic hair every time

I have been a customer for more than 15 years and have never been disappointed. I come out if the salon feeling like a new women & I get lots of compliments on my hair. It is a great salon the staff are freindly and there is a relaxed atmosphere, but always professional. Simply the best. Sonia

Reviewed: 2016-06-17 17:28:19

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So friendly and profesional

Wonderful hair style.

Reviewed: 2016-06-14 15:07:13

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Wonderful colour

As always excellent attention and service fantastic staff .. Nothing too much ... Delighted with result ... Thank you

Reviewed: 2016-06-12 19:14:41

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Refurbishment, refurbishment, refurbishment

Always a special welcome from Ann at reception, very professional. Staff are friendly and my stylist, Sarah, is consistently excellent. However, the salon decor is not so good. Desperately in need of total refurbishment. For a training salon with not so cheap prices I expect a far better abience when having my hair done. Exposed pipe work, damp patches on ceiling, peeling paint, hair wash area depressing, a drain smell eminating from the staff area and dated work stations etc, etc. If this is meant to represent the Broadst chain of salons then it is severely lacking. If it wasn't for Sarah I would seek a salon elsewhere. About time profits were re-invested in the property. Come on Wayne and Tracy, you have a good product so invest in it.

Reviewed: 2016-06-09 16:14:22

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dirty salon

I love the staff at broad street congresbury and they do a very good job on my hair EVERYTIME, but I must say the salon is in very much need of a complete refurbishment. e.g mould up the walls and sign out the front of salon is falling down. I also noticed some unfinished pipe work out the back of the salon which has a nasty smell. I think something needs to be done before you start losing customers including myself.

Reviewed: 2016-05-31 15:52:44

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I've gone blond!

Thank you, Sarah for a great job. Very pleased with my highlights. It's a friendly, welcoming and efficient local salon and even though I've moved out of the village, I'll carry on booking with you. Cheers x

Reviewed: 2016-05-19 17:38:04

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Always a good experience

Yet another great cut and blow-dry at Broad Street Hair in Congresbury.

Reviewed: 2016-04-22 11:55:04

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Great cut from Kelly

Always a warm welcome and positive experience. Very relaxed and a terrific haircut. Many thanks.

Reviewed: 2016-03-30 12:26:55

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Brilliant!

Lovely salon, staff are all very welcoming. Kelly is amazing and makes me feel very comfortable and always come out with wonderful results. When having hair coloured Kelly was brilliant and would go the extra mile to make sure that I was happy. Brilliant- thank you!

Reviewed: 2016-03-25 22:42:13

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Colour and cut

Another wonderful cut and colour by the fabulous Jan at Broad Street Congresbury. And on good Friday - brilliant, thank you.

Reviewed: 2016-03-25 16:59:57

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Great staff. Not good value for money

Anne the receptionist is an exceptional member of staff-I can't fault her, brilliant in every way. My hairdresser was equally as welcoming and informative. However I felt my appointment was rushed-someone was sat in my chair when I arrived and I had to wait 20mins to be seen (the lovely Anne made me tea whilst I waited). I felt I was over charged £46.95 considering I didn't have long in the chair. I'm not quite sure why it cost so much for a cut and blow dry?

Reviewed: 2016-03-17 13:38:12

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Excellent as always!

I went in today on the off-chance that I could have my colour and straightening done and although the salon appeared busy, they fitted me on straight away. All the staff are so pleasant and professional, and I consistently get the right colour applied to my hair. A lovely hair treatment and massage, two decaffe coffees, and a lovely chat. I have long, thick light brown curly hair, but always come out with silky soft natural-looking straight blonde hair. Thanks very much all at Broad Street, Congresbury!

Reviewed: 2016-03-04 17:16:54

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caramel and copper foils and cut with jan

Really pleased. Jan is a lovely lady. She listened to me and really tried hard to give me the result that i was looking for and gave god advice. She has a lot of experience and brings this to her job. I would def recommend her. Nice salon and staff.

Reviewed: 2016-02-27 13:38:26

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Wonderful haircut and colour from lovely Charlotte

As usual I had a lovely treatment today from the wonderful Charlotte at Broad St Hair, Congresbury. Having my hair done with Charlotte is always an experience I look forward to. I'm always happy with what she does to my hair and she's also wonderfully personable and chatty. Thanks Charlotte!

Reviewed: 2016-02-17 17:40:09

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Hair Up

Charlotte put my hair up for the annual Farmer's Ball and it was lovely and stayed up all night - in fact I had a real job to get all the pins out - but everyone commented on how good it looked. Thank you Charlotte for the time and care you took!

Reviewed: 2016-02-16 08:09:38

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Wash, cut and blow dry. Eyebrow wax and eye lash tint.

Relaxing two hours. Now I have lovely hair and smart eyes. Thank you.

Reviewed: 2016-02-11 16:26:52

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Louise Bigger The Best!

I have been lucky enough to have had Louise as my hair dresser for about 15 years now! Had my hair highlighted yesterday and cut and blow dried, as always a lovely experience coming to the friendly salon. I always thank Louise before I go but always find that my hair looks even better when I come home and look in my own mirror! So a Big Thanks to Louise for always doing a good job as well as passing on lots of useful hairdressing tips!
Just one thing - please replace the stairwell carpet before it walks away on its own, your customers and workers deserve it xx

Reviewed: 2016-02-11 08:11:45

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feedback

Always feel welcome and valued.

Reviewed: 2016-02-09 14:54:21

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salon experience

Firstly the receptionist Ann is excellent, she could not be more attentive and she is one of the reasons I return. Kelly is my stylist and she is also attentive and talented. My more negative comments would be the salon itself which looks tired. I feel that the environment is important and shows a willingness to invest in the company and improve the client experience. I also feel that the? manager or owner Wayne should speak to all customers,he has spoken to me once in 2 years. I am a manager (in a different field)and so I notice this.All the stylists seem bubbly and friendly but it is quite segregated, almost as if stylists rent their chairs and must only speak to their own clients. Would I still go if Kelly or Ann left, probably not.

Reviewed: 2016-02-03 13:04:44

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  • Broad St, Congresbury
  • Bristol
  • Avon
  • BS49 5DG
  • 01934833690

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