Saks Hair Chester

19a Upper Northgate Street, Chester, Cheshire, CH1 4EE

About us

Our Saks Chester hair salon has been established for over a decade and you’ll find us in a chic city-centre location in the heart of the city, a stone’s throw away from the historic Chester Cathedral. Salon owner Nikki knows all there is to know about gorgeous hair and we have an experienced and super-talented team of creative stylists who love to listen, consider and then create your individual look!

Our colouring services are lead by our in-house Colour Degree Specialists Nikki, Claire and Sarah and industry powerhouses L’Oreal Professionnel have our back when it comes to training and our extensive advanced colour range. We offer Racoon and BeautyWorks hair extensions to create length and thickness whilst optimising the condition of your hair. All our stylists have completed extensive advanced cutting courses and have a wealth of experience allowing them to create a bespoke cut and finish taking into consideration, face shape, life style and hair texture. Whatever your needs, our Saks experts will make it happen – we can’t wait to see you.

Big shout out to our salon owner, Nikki, for winning Franchisee of the Year at the 2021 Saks Awards, for being crowned Franchisee of the Year in the British Hairdressing Business Awards 3 years running and countless TV and radio interviews about how salons were managing throughout the Covid pandemic. Proud moment indeed.

Read more...

Opening hours

Monday 09:30 - 19:30
Tuesday 09:30 - 17:30
Wednesday 09:30 - 17:30
Thursday 09:30 - 19:30
Friday 09:30 - 17:30
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.91
497 verified reviews
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Filter by rating

Lovely salon

Linda Parry
11th Apr 2024
Stylist: erin jean
5.0
Appointment verified by SaloniQ Software

Lovely salon with a very good atmosphere . Erin was lovely to chat to and listened to what I wanted. Fringe definitely feels much fuller . Maybe have a little bit more off the length next time . Overall a lovely experience . Very friendly staff . Felt comfortable too.
Thankyou. I will definitely be back

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Great hairdresser

Anonymous
11th Apr 2024
4.5

Sarah is great always has a smile and gives excellent advice on hair style and colour .

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Hair colour and cut

Mrs Julie Cooke
8th Apr 2024
Stylist: Tia
4.5
Appointment verified by SaloniQ Software

Tia was very understanding and informative about the service I required was also very helpful and polite aswell as professional in her role. I would highly recommend this salon

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Fabulous team

Jacqui
7th Apr 2024
Stylist: Claire
5.0

Really pleased with my colour and highlights by Claire. Great salon and friendly staff. Not surprised they have so many awards between them as the level of care and professionalism is second to none.

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Fab

Heather Jones
7th Apr 2024
Stylist: Tia
5.0
Appointment verified by SaloniQ Software

Perfect cut everytime will miss you 😔

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Hair colour and cut

Julie Cook
5th Apr 2024
Stylist: Tia
5.0
Appointment verified by SaloniQ Software

Tia was very understanding and informative about the service I required was also very helpful and polite aswell as professional in her role. I would highly recommend this salon

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Fantastic

Jane Bremner
4th Apr 2024
Stylist: Sarah
5.0
Appointment verified by SaloniQ Software

Always a happy visit when I see Sarah. She has great expertise and advice. My hair looks fantastic when I leave.

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Fantastic

Jane Bremner
4th Apr 2024
Stylist: Sarah
5.0
Appointment verified by SaloniQ Software

Always a happy visit when I see Sarah. She has great expertise and advice. My hair looks fantastic when I leave.

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Cut

Basia
4th Apr 2024
Stylist: erin jean
5.0

I’ve my haircut today with Erin, fully recommended

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Always excellent

Jenna C
30th Mar 2024
5.0

Brilliant, friendly and amazing value services. Always amazing, always leave loving my hair, same with my partner.

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10 out of 10

Ann Garner Smith
29th Mar 2024
Stylist: Claire
5.0
Appointment verified by SaloniQ Software

What can I say Claire is a miracle worker. You walk in looking like your hair has been dragged through a bush, and walk out like a Hollywood superstar.
From the cut to the colour Claire is absolutely amazing..

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Colour

Rachael Edwards
28th Mar 2024
Stylist: Claire
5.0
Appointment verified by SaloniQ Software

Just always totally amazing 🤩
Claire is so brilliant - knows exactly what I want and always to the highest standard.

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Happy client

Catherine Nobel
27th Mar 2024
Stylist: Martha
5.0
Appointment verified by SaloniQ Software

Thanks Martha , you were lovely and I am really happy with my hair

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Delighted with my hair !

Lorraine Jones
25th Mar 2024
Stylist: Ellie May
5.0

Visited Saks Chester today and was styled by Ellie who was so professional. She introduced herself to me and spent time chatting about how I’d like my hair and made recommendations based on screenshots I showed her . I was made to feel welcome at the salon. Ellie gave me exactly what you asked for and made sure I was happy with the result. I’m thrilled with my new bangs and can nightly recommend Ellie . Thanks so much and I will be back in April !

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Always amazing

Emma Davies
25th Mar 2024
Stylist: Ellie May
5.0

Always amazing 👏

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Feel great

Elaine
23rd Mar 2024
Stylist: Claire
5.0
Appointment verified by SaloniQ Software

Claire has transformed my hair. As a greying 50 +, she really listened and has made my hair look amazing. It’s a real pleasure to have my appointment and I feel great!

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Response from Saks Hair Chester

Dear Elaine,

Thank you so much for taking the time to leave this lovely review for us. We are so happy to hear that Claire was able to transform your hair and give you a new, amazing look. We truly appreciate your kind words and are glad that you enjoyed your appointment with us.

At our salon, it is important to us that our clients feel heard and leave feeling confident and happy. We are so glad that Claire was able to achieve this for you. We would love to have you back for any future appointments and continue making you feel great.

Thank you again for your review and for choosing our salon. We look forward to seeing you again soon!

Best,
The team at Saks Hair Chester

Wedding blow dry

Julie Havers
23rd Mar 2024
Stylist: erin jean
5.0
Appointment verified by SaloniQ Software

Lovely friendly service, the stylist made it look exactly as I wanted. I would thoroughly recommend Salon.

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Always a lovely experience

Rebecca Warrington
23rd Mar 2024
Stylist: Ellie May
5.0
Appointment verified by SaloniQ Software

Ellie is always great and makes me feel welcome and comfortable. We always have a laugh throughout the appointment. Poppy was also lovely.

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Men’s haircut

Inigo
22nd Mar 2024
Stylist: Claire
5.0

Really great experience, thanks Claire and Sarah

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Mrs

Karen jones
20th Mar 2024
Stylist: Nikki
5.0

Always a lovely experience when I go to sax. Lovely team who are second to none. My hair is always fabulous . Definitely recommended .

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Perfect service

Arlette Dick
20th Mar 2024
Stylist: Nikki
5.0
Appointment verified by SaloniQ Software

Always a relaxing experience going to Saks. Happy with my hair cut and will always return. Thanks Nikki

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Colour

Sally Heston
19th Mar 2024
Stylist: Nikki
4.5
Appointment verified by SaloniQ Software

Today’s experience at Sak’s was 100% satisfactory as ever. Nikki is so skilled and I feel so lucky to have her as my hairdresser. Fully recommend all her work.

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Perfect

Fatima Yates
16th Mar 2024
Stylist: Sarah
5.0
Appointment verified by SaloniQ Software

My first time at Saks. Had a hard time finding a consultant that could do my hair properly.. After the consultation, I had my appointment with Sarah who was absolutely great and got my colour to perfection! Thank you so much. Then Erin did my blow dry and it was beautiful. The service was amazing the atmosphere was perfect and the girls really know their stuff. Without a doubt the best! Thank you!

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Fabulous!

Laura Gibbs
15th Mar 2024
Stylist: Martha
5.0
Appointment verified by SaloniQ Software

Walked in looking like Einstein and walked out with beautiful soft waves. Martha always listens and works with me in what I want as I never have a clue before my visit. She also took time to show me how to stylle my hair in various ways to ensure that I look and feel better between visits

She is just brilliant at what she does

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The Edward Scissor hands of Chester

Martin
14th Mar 2024
Stylist: Nikki
5.0

Nikki rescued my hair many years ago after a terrible cut and colour elsewhere. I wouldn't trust anybody else with the old mop.
Always honest about what will suit and look good, lovely person. A pleasure to be cut here.

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Response from Saks Hair Chester

Hi Martin,
Thank you so much for your kind words and for choosing our salon for your hair needs. We are delighted to know that Nikki was able to rescue your hair and provide you with a haircut and color that you love. It means a lot to us to hear that you trust us with your hair and that you appreciate our honest recommendations. We strive to create a comfortable and pleasant atmosphere for all our clients and we are happy to hear that you enjoy your visits with us. We look forward to seeing you again soon and thank you for your continued support.
Best,
The Team at Saks Hair Chester

Mrs

Erica
13th Mar 2024
Stylist: Nikki
5.0

A truly amazing experience, from the lovely friendly atmosphere,fabulous coffee and Nikki always makes all my dreams come true

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Response from Saks Hair Chester

Hi Erica! Thank you so much for your kind words and for taking the time to write this review. We are thrilled to hear that you had a "truly amazing" experience at our salon. Our team works hard to create a friendly and welcoming atmosphere for all of our clients, and we are happy to hear that you felt that during your visit. We pride ourselves on our coffee selection and we're glad you enjoyed it!

We are also thrilled that Nikki was able to make your hair dreams come true. She is a talented stylist and always strives to give our clients the best experience possible. We appreciate your support and look forward to seeing you again soon!

Best regards,

The team at Saks Hair Chester

Great service

Ashima Nash
12th Mar 2024
Stylist: erin jean
5.0
Appointment verified by SaloniQ Software

Amazing as always

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Response from Saks Hair Chester

Hi Ashima, thank you for taking the time to write a review about your experience at our salon. We are so pleased to hear that you had an amazing time with us! Our team takes pride in delivering high-quality services and we are glad that we met your expectations.
We appreciate your continuous support and we look forward to seeing you again.
Take care,
The team at Saks Hair Chester

Colour

Andree Sims
11th Mar 2024
Stylist: erin jean
5.0

Fab blonding with dark roots today from Erin 👏🏻👏🏻👏🏻

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Response from Saks Hair Chester

Hey Andree, thank you for taking the time to leave us a review. We're thrilled to hear that you had a great experience with Erin at our salon. We appreciate your kind words and can't wait to have you back in the future. See you soon!
Best wishes, The Team at Saks Hair Chester

Best salon in the North west

Sue
9th Mar 2024
Stylist: Nikki
5.0

Amazing salon, amazing stylists, it's more than a hairdressers from the moment you walk in, can't reccommemd enough.

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Response from Saks Hair Chester

Hi Sue,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had an amazing experience at our salon and that our stylists were able to give you an exceptional service. At Saks Hair Chester, we strive to create a welcoming and comfortable atmosphere for all our clients, and we are happy to know that you felt that as soon as you walked in.

Thank you once again for recommending us, it truly means a lot to us! We can't wait to see you again for your next hair appointment.

Best,
The team at Saks Hair Chester

Perfection

Annie Mcdonald
7th Mar 2024
Stylist: Nikki
5.0
Appointment verified by SaloniQ Software

Exceptionally high standard and personal care, as udual

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Response from Saks Hair Chester

Hi Annie, thank you so much for taking the time to leave a review for us. We are thrilled to hear that you had a great experience at our salon. Providing exceptional service and personal care is something we take great pride in. It means a lot to us that you noticed and appreciated it. We hope to see you again soon!
Warmly,
The team at Saks Hair Chester

Excellent service

Brenda Patterson
6th Mar 2024
Stylist: Sarah
5.0
Appointment verified by SaloniQ Software

I have had a great haircut, good advice regarding upkeep of the style and Sarah made sure I was involved and consulted with as she progressed with the haircut.

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Response from Saks Hair Chester

Dear Brenda,

Thank you for taking the time to leave us a review! We are thrilled to hear that you had a great haircut from Sarah and appreciated her advice on upkeep. At our salon, we strive to make sure our clients feel involved and heard throughout their experience.

We are happy to hear that Sarah provided you with a consultation and made sure you were satisfied with your haircut. We value your feedback and look forward to seeing you again soon!

Best,
The team at Saks Hair Chester

5*

Kendra
5th Mar 2024
Stylist: erin jean
5.0

Amazing staff, Erin was lovely - did an amazing job with my hair, it looks beautiful!

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Response from Saks Hair Chester

Hi Kendra, thank you so much for leaving such a lovely review! We're pleased to hear that Erin did an amazing job on your hair and that you're happy with the results. We'll make sure to pass on your kind words to her. We appreciate you taking the time to share your positive experience with us. We hope to see you again soon for another fantastic hair transformation! Have a great day.
Best,
The Saks Hair Chester team

A good hair day

Julie Williams
4th Mar 2024
Stylist: Ellie May
5.0
Appointment verified by SaloniQ Software

Fantastic haircut
I am sooo happy and loving my cut and colour

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Response from Saks Hair Chester

Hi Julie,

Thank you for taking the time to leave us such a lovely review! We're thrilled to hear that you are loving your new cut and colour. It's always our goal to make our clients happy and it sounds like we were able to achieve that for you.

We pride ourselves on providing fantastic haircuts and making our clients feel their best. We hope to continue exceeding your expectations in the future. Thank you for choosing to visit us at Saks Hair Chester.

Best,
The Team at Saks Hair Chester

10/10

Lauren Hiley
2nd Mar 2024
Stylist: erin jean
5.0
Appointment verified by SaloniQ Software

I come today to have my balayage topped up. It’s nothing less than what I expect from Erin, will never go to anyone else other than Erin she perfects it everytime.

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Response from Saks Hair Chester

Hi Lauren,

Thank you for taking the time to leave us such a lovely review. We are thrilled to hear that you had a great experience with Erin and that she always meets your expectations. We take great pride in our team's ability to deliver exceptional balayage services and we're glad that you've found your go-to stylist. We appreciate your loyalty and look forward to seeing you again soon.

Best regards,

The team at Saks Hair Chester

Thank you so much Sarah

Sarah Booth
1st Mar 2024
Stylist: Sarah
5.0

I went in today to have a restyle because l needed a change! Well what can l say l won’t be going anywhere else, Sarah really knows her stuff , really friendly and funny, also very professional and l came out of the salon feeling so good because it’s exactly what l wanted!!

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Response from Saks Hair Chester

Hi Sarah,
Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you had a great restyle at our salon. We are glad that our team member, Sarah, was able to give you the exact look you wanted. We are proud to have a friendly, funny, and professional team who strives to make every client feel good when they leave our salon. We look forward to seeing you again soon.
Best,
The team at Saks Hair Chester

Fab visit - as usual

Elaine Williams
29th Feb 2024
Stylist: Claire
5.0
Appointment verified by SaloniQ Software

Good advice given , personal service and usual high standards

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Response from Saks Hair Chester

Hi Elaine,

We are glad to hear that you had a positive experience at our salon. Our team at Saks Hair Chester strives to provide personalized and high-quality services to all of our clients. We appreciate your kind words and feedback. It means a lot to us.

We hope to see you again at our salon soon.

Best regards,
The team at Saks Hair Chester

Always a winner

Susan Brydon
28th Feb 2024
Stylist: Danielle
5.0
Appointment verified by SaloniQ Software

Even though I wasn’t feeling well I was able to enjoy my visit as Danielle is not only talented but caring too. Great colour and cut. Thank you

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Response from Saks Hair Chester

Hi Susan,

Thank you so much for taking the time to leave us such a lovely review. We are delighted to hear that you were able to enjoy your visit with us. Our team strives to provide a caring and comfortable experience for all of our clients.

We are thrilled that you were pleased with your colour and cut, and we will be sure to pass along your kind words to Danielle. We are lucky to have such a talented and compassionate stylist on our team.

We hope to see you again soon and wish you all the best in your continued health and wellness.

Best,
The team at Saks Hair Chester

Highly recommend

Ann
28th Feb 2024
Stylist: Danielle
5.0

I always enjoy my visit to the salon and I’m delighted with my hairstyle. Danielle is warm , friendly and very professional . Thank you x

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Response from Saks Hair Chester

Hi Ann,
Thank you so much for your kind review! We are thrilled to hear that you enjoy your visits to our salon and that you are delighted with your hairstyle. Danielle is truly a gem and we are lucky to have her on our team. We pride ourselves on providing warm, friendly, and professional service to all of our clients.
Thank you again for your support and we can't wait to see you at your next appointment.
Warmly,
The Team at Saks Hair Chester

Amazing service

Ashima Nash
27th Feb 2024
Stylist: erin jean
5.0
Appointment verified by SaloniQ Software

She is such an amazing stylist, no words to describe her. Always smiling and guiding you what’s best for your hair.

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Response from Saks Hair Chester

Hi Ashima, thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you had an amazing experience with Erin. Our team at Saks Hair Chester is dedicated to providing our clients with the best hair care services and we are delighted that this was reflected in your visit. Thank you for your kind words and we look forward to welcoming you back for another great hair day soon! - The Team at Saks Hair Chester

Restyle

Anonymous
23rd Feb 2024
5.0

Brilliant service. Very friendly and professional.

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Response from Saks Hair Chester

Dear Reviewer,

Thank you so much for taking the time to leave us such a kind review! We truly appreciate your feedback and are glad to hear that you had a positive experience at our salon.

Our team strives to provide excellent service while maintaining a friendly and professional atmosphere. We are thrilled to hear that we were able to provide that for you.

We are grateful for your support and look forward to welcoming you back to our salon in the future.

Best regards,

The Team at Saks Hair Chester

First visit

Maureen
22nd Feb 2024
Stylist: Tia
5.0
Appointment verified by SaloniQ Software

My first visit to this salon. A very friendly atmosphere and it was easy to book online. Tia gave me a good haircut and I’ve booked to come in again for highlights.

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Response from Saks Hair Chester

Hi Maureen,

We are so glad to hear that your first visit to our salon was a positive experience. Thank you for choosing us and for your kind words about our friendly atmosphere and convenient online booking system. We're happy to know that Tia gave you a great haircut and we look forward to seeing you again for your highlights. Our team at Saks Hair Chester is dedicated to providing top-notch services and making sure our clients leave feeling satisfied. See you soon!

Warmly,
The Team at Saks Hair Chester

The most amazing hair cut experience

Shubhangi Mamakkar
21st Feb 2024
Stylist: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle was amazing! For the first time in my life I'm happy and confident about the haircut that I've got 🥰

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Response from Saks Hair Chester

Hi Shubhangi Mamakkar,

We are thrilled to hear that Danielle gave you an amazing haircut! Our team at Saks Hair Chester takes great pride in making our clients happy and confident about their look. We are glad that she was able to do that for you!

Your lovely feedback will definitely be passed on to Danielle. We appreciate your trust in our salon and thank you for choosing us for your hair needs. We hope to see you again soon!

Best wishes,
The team at Saks Hair Chester

Excellent all round

Julia Dick
21st Feb 2024
Stylist: Nikki
5.0
Appointment verified by SaloniQ Software

Nikki always goes the extra mile. It’s greatly appreciated. Service and resulting style perfect

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Response from Saks Hair Chester

Hi Julia,

Thank you so much for taking the time to leave such a lovely review! We're thrilled to hear that Nikki provided you with a perfect service and style. Our team always strives to go the extra mile for our clients, so your appreciation means a lot to us.

Thanks again for choosing our salon. We look forward to seeing you again soon!

Best,
The Team at Saks Hair Chester

First appointment

Julie Taylor
19th Feb 2024
Stylist: Nikki
5.0

Great experience having my hair coloured and cut today, Nikki was very knowledgeable and did a great job 😀

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Response from Saks Hair Chester

Hi Julie,

We are thrilled to hear that you had a great experience with us at Saks Hair Chester! Thank you for taking the time to leave us a review. We are so happy that you loved your hair color and cut by Nikki. We will definitely pass your kind words onto her.

Best,
The Team at Saks Hair Chester

Amazing

Nicola Jones
18th Feb 2024
Stylist: Danielle
5.0
Appointment verified by SaloniQ Software

Danelle is all round amazing, apart from a hugely talented hairdresser, she is so genuine make her clients experience second to none. She definitely really makes a positive impact on anyone that visits I really can’t recommend her enough.

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Response from Saks Hair Chester

Hi Nicola Jones,

Thank you so much for taking the time to leave such a lovely review for our salon. We are thrilled to hear that you had such a positive experience with our stylist, Danelle. She truly is an exceptional hairdresser and we are lucky to have her on our team. We're also glad to hear that she made your visit with us special and memorable.

We can't thank you enough for your recommendation and we hope to see you again soon at Saks Hair Chester. Take care!

Best wishes,
The team at Saks Hair Chester

Great experience again ☺️

Anonymous
17th Feb 2024
5.0

Love coming to get my hair done, been coming to the salon for a long time now, since you were in Watergate street. Only comment today was the girl that washed my hair was lovely but very rough. (Don’t want to get her in trouble though).

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Response from Saks Hair Chester

Hi there,

Thank you so much for taking the time to leave us a review. We truly appreciate your loyalty and are so glad to hear that you enjoy visiting our salon. We apologize for the roughness of your hair wash and It's important to us that every aspect of your experience is excellent. Thank you for bringing this to our attention.

We look forward to seeing you again soon! Take care.

Kind regards,
The team at Saks Hair Chester

Consultation and Wash, Cut and Blow

Kira Cunningham
17th Feb 2024
Stylist: Claire
5.0
Appointment verified by SaloniQ Software

I find my services amazing! I was very nervous coming to a hair salon for the first time, and was quite nervous about the damage I had done to my hair over the years, however Clair was really friendly and very helpful in ensuring my hair maintained as much of its health as possible. I was am really happy with my end result and will be returning to work with them through my hair journey. Thank you so much for your services!

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Response from Saks Hair Chester

Hi Kira, we are so happy to hear that you had an amazing experience at our salon! We completely understand how nerve-wracking it can be to try a new salon and we are so glad that our stylist Claire was able to make you feel comfortable and address any concerns you had about your hair. We take pride in providing top-notch services and maintaining the health of our clients' hair is always our top priority. Thank you for choosing us for your haircare needs!

Best regards,
The team at Saks Hair Chester

5 star

Mrs Liz Wilson
14th Feb 2024
Stylist: Danielle
5.0
Appointment verified by SaloniQ Software

As usual a great experience

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Response from Saks Hair Chester

Dear Mrs Liz Wilson,

Thank you so much for the positive feedback! We are thrilled to hear that you had a great experience at our salon. Our team prides ourselves on delivering exceptional hair services to all of our clients. We truly appreciate your support and we look forward to seeing you again soon.

Thanks again for your kind words.

Best,
The team at Saks Hair Chester

Fab as always

Miss Seona Dunne
14th Feb 2024
Stylist: Nikki
5.0
Appointment verified by SaloniQ Software

As always, a wonderful experience with Nikki! I love the colour, cut and finish!

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Response from Saks Hair Chester

Dear Miss Seona,

Thank you for taking the time to leave such a lovely review! We are thrilled to hear that you had a wonderful experience with Nikki and loved your colour, cut, and finish. We will be sure to pass on your kind words to Nikki. It means a lot to us when our clients are happy with their results.

We appreciate your support and trust in our salon. We look forward to seeing you again soon!

Best regards,
The team at Saks Hair Chester

Brilliant Service

Donna Hodgson
14th Feb 2024
Stylist: Claire
5.0
Appointment verified by SaloniQ Software

Claire discussed my plans for my hair before she started. The service I receive at the salon is brilliant, can’t fault it.
Claire did exactly what we discussed and I was really pleased with how my hair looked.

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Response from Saks Hair Chester

Hi Donna,

Thank you for taking the time to leave such a kind review. We're thrilled to hear that you had a great experience at our salon with Claire. We pride ourselves on our excellent service and it's always great to know that our clients are happy with their hair

Thank you again for your lovely words. We hope to see you again soon at Saks Hair Chester.

Warm regards,
The team at Saks Hair Chester