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Broad Street Congresbury

Refurbishment, refurbishment, refurbishment
2.6

Always a special welcome from Ann at reception, very professional. Staff are friendly and my stylist, Sarah, is consistently excellent. However, the salon decor is not so good. Desperately in need of total refurbishment. For a training salon with not so cheap prices I expect a far better abience when having my hair done. Exposed pipe work, damp patches on ceiling, peeling paint, hair wash area depressing, a drain smell eminating from the staff area and dated work stations etc, etc. If this is meant to represent the Broadst chain of salons then it is severely lacking. If it wasn't for Sarah I would seek a salon elsewhere. About time profits were re-invested in the property. Come on Wayne and Tracy, you have a good product so invest in it.

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Atmosphere