TONI&GUY Birmingham

Its farewell from me
3.8

I've been a regular for more years than I can remember but today's bill of 43£ for a men's cut and blow dry is the limit for me. I'm too polite to question the ever rising costs as im guided to the till but this visit is the point at which I say enough is enough. My loyalty isn't being recognised, in fact I feel like the Michael is being taken given this was just a trim, nothing more.
Its a decent trim without question but it doesn't validate the heavy price tag.

Service
Value
Result
Cleanliness
Atmosphere
Response from TONI&GUY Birmingham

Thanks for your comments, we are sorry to hear you was unhappy with your last visit due to costs. our pricing structure does reflect on the level of stylist, experience and training. we do offer men`s haircuts with stylists at £36 and if you rebook your next appointment you are rewarded with 10% off your next visit taking it down to £32.40. we also offer a loyalty card scheme for you to build up points and redeem these against your haircuts. If you would like to discuss further then please don`t hesitate to call us at the salon. many thanks